Thursday, June 28, 2007

Managing Conflict

Conflicts can happen anywhere,anytime and to anyone.The consequences of conflicts are always negative,causing all parties involve in the conflict to be filled with anger and hatred.However,if conflicts are handled well with sensitivity and openess,it could be a great opportunity for self-improvement as well as understanding others better,which would result in better relationship with others.

There are many reasons for the causation of conflict,such as disagreements,misunderstandings and problems,to name a few.To be more precise,a conflict happened when the actions of one party taken to reach his/her goals prevented or interfered with the actions taken by another party to reach his/her goals defined as “an action that is incompatible with another action.
There are three basic concept underlying conflict which is the needs,interests and values.

In life,there are many inevitable conflicts.One could be relaionship conflict which can be due to miscommunications between friends or even negative comments said and behaviours showed which could triggar a conflict.Others could be data conflicts,interest-based conflicts,structural conflicts and value-based conflicts.One specific and common conflict is the family conflict.
In a family,conflicts among members are common,however it should be handled effectively because it can turn into violence.Parents in a family can quarrel because of disagreements,misunderstanding or even problems in the family such as financially.
Also,elder siblings in the family might easily quarel with younger siblings due to generation gap. This could seemed like small matter,but a long term of hatred would result severly.

However,outcomes of conflict can also appear to be positive.Firstly,it can help improve self-awareness which allow oneself to understand ourselves as a person and understand what makes us angry or frighten.Secondly,it can help strengthen relationship as it allows both parties to understand the need to solve the problems existing together as well as because resolving a conflict requires one to take into account the other person’s views and values.Also,it promotes group cohesion where identities of each group members are clearer,this is positive as it promotes the social development of group members by promoting higher levels of cognition and moral reasoning.Moreover,other positive outcomes could be promotes creativity,helps problem-solving and can be fun and motivating.

There are five ways in which people manage their conflicts.one way is avoiding,where the person totally gave up on solving the problems and felt helpless.Another one could be competing where goals are more important than relationships,forcing others into submission and not caring about if they accept it.Also,some people use the accomodating style,where they would accept the others because to them,relationships are more important than their goals as they would want to be liked by others.Moreover,some would prefer the compromising style,where bothe parties will sacrifice part of their goals and relationship to come into a agreement,and in turns,both side gain something from it.Lastly,it would be the collaborating style where negotiations would be performed to seek solution to reduce the tension in the relationship.In this way,relationships can be maintained or even improved.

In conclusion,conflicts in life are always inevitable and the consequences could be much more worse than we could imagine.It is important to maintain a good balance between achieving our goals and our relationships with others.However,outcomes of conflicts can also be positive if it is viewd with sensitivity and openess.Everything can be resolve and we should avoid unecessary conflicts as much as possible.As the saying goes "every cloud has its silver lining."

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